Why payment is the point of no return
Sending money to a Chinese supplier is usually the moment when risk becomes real. Before payment, you have options. After payment, you are mostly relying on the supplier's goodwill, contract terms, and whatever support your bank or platform can provide. Most buyers do not need to become China experts. They need a repeatable way to confirm that the company is real, the factory exists, the product matches the sample, and the bank account belongs to the business.
This guide covers the checks that matter before you pay a deposit or final balance. It is written for importers and small teams who buy from China but do not speak Chinese and cannot easily visit the factory.
Start with the business license, not the website
A polished website and an Alibaba storefront are marketing. The business license (营业执照) is the legal record. Ask for a clear scan or photo of the license. It should show:
- Company name in Chinese
- Unified Social Credit Code (USCC), an 18-character code
- Legal representative
- Registered address
- Business scope
- Registration date and status
Cross-check the company name against the bank account, the contract, and the invoice. If the supplier asks you to pay a different company, ask why in writing. A trading company may collect payment for a factory, but the relationship should be explained before you send money.
You can check Chinese company registration through the National Enterprise Credit Information Publicity System (gsxt.gov.cn). The site is in Chinese and sometimes slow outside China. A local colleague or service can pull the record. Look for status (active, revoked, abnormal), registered capital, shareholders, and any administrative penalties. If the company was registered a few months ago and is asking for a large deposit, slow down.
Confirm who you are talking to
Many 'factories' on B2B platforms are trading companies. That is not automatically bad. A good trading company can manage production, quality control, and export paperwork. The problem is when a trader pretends to be a factory and cannot control the production schedule.
Ask direct questions:
- Are you the manufacturer or a trading company?
- Which products do you make in-house, and which do you buy from other factories?
- Can you share the factory's business license and a short video of the production line?
- Who is the legal representative or export manager I will be dealing with?
Check the email domain. A company using a free email address is not necessarily fraudulent, but it is a risk signal. A domain that was registered last month and copied a known brand is a stronger warning. Ask for a video call with the salesperson and, if possible, someone from the factory. A short live call is hard to fake.
Request a factory audit, remote or in person
A factory audit answers questions that documents cannot: Does the workshop exist? Is the machinery appropriate? Are workers actually producing your product? Does the factory have quality control at each stage?
If you cannot travel, request a live video audit. Do not accept a pre-recorded tour or a set of old photos. Ask the supplier to show:
- The factory gate with the company name
- The production floor and key machines
- The warehouse and raw materials
- The quality inspection area
- A current production order or sample in progress
- The business license displayed at the office
For higher-value orders, use an independent third-party inspection company or a local concierge team. A professional audit report should include photos with timestamps, addresses, worker counts, equipment lists, and notes on capacity. It should not be written by the supplier.
Verify certifications and test reports
Certificates are easy to copy and edit. Do not accept a PDF at face value. Check the certificate number on the issuing body's website. For ISO certificates, the issuing certification body should be accredited. For CE marking, understand whether the product requires a notified body or a self-declaration. For electrical products, FCC, RoHS, and safety reports should come from accredited laboratories.
Match the certificate to the exact product and model you are buying. A certificate for a similar model is not proof that your product complies. Ask for the test report, not just the certificate. If the supplier cannot explain which standard applies, treat that as a gap.
Use a sample order and pre-shipment inspection
Before a large payment, place a sample order through a platform with escrow or Trade Assurance, or pay a small deposit against a clear sample agreement. Keep the approved sample. It becomes the reference for the bulk order.
Before the final payment, arrange a pre-shipment inspection (PSI). A standard inspection checks quantity, packaging, labels, product appearance, function, and safety. It uses AQL sampling rather than checking every unit, so agree on the inspection standard in advance. The inspector should be independent of the supplier and should send photos and a report before you release the balance.
If the order value is low, a remote inspection may be enough. For repeat orders, build inspection into your payment terms: deposit, production update, inspection, balance, shipment.
Protect the payment itself
Payment fraud often comes from a hacked email, not from the factory. A common scam is a message that looks like it comes from the supplier, saying the bank account has changed. Always confirm bank details through a second channel, such as a phone call or video call, using a number you already have.
Pay to a company bank account in the same name as the supplier on the contract. Avoid personal accounts, Western Union, crypto, and payments to a third party without a written explanation. For larger orders, consider a letter of credit or a platform escrow service. For smaller orders, a deposit plus balance after inspection is a reasonable balance of risk.
Keep a simple payment file: contract, invoice, bank details, inspection report, and chat records. If something goes wrong, these documents matter.
Red flags that should stop the payment
- The price is far below other quotes, and the supplier will not explain why
- The supplier pressures you to pay today because 'the price will change tomorrow'
- The bank account name does not match the company name
- The supplier refuses a live video call or a factory visit
- The business license is blurry, expired, or belongs to a different company
- Certificates cannot be verified on the issuer's website
- The salesperson uses only a personal email or WhatsApp, with no company details
- The company was registered recently, but claims ten years of export experience
- You are asked to pay a 'customs fee' or 'shipping deposit' to a personal account
One red flag may have a reasonable explanation. Three red flags together are a reason to walk away.
A simple verification workflow
| Step | What to do | What to confirm |
|---|---|---|
| 1 | Collect the business license and company details | Name, USCC, legal representative, status |
| 2 | Check the registration record | Active status, registration date, penalties |
| 3 | Confirm factory or trading status | Production site, capacity, subcontractors |
| 4 | Run a remote or on-site audit | Real workshop, equipment, workers, QC |
| 5 | Verify certificates and test reports | Issuer, certificate number, product model |
| 6 | Place a sample order | Quality, packaging, lead time |
| 7 | Inspect before final payment | Quantity, function, labels, AQL result |
| 8 | Confirm bank details by phone | Account name matches company |
This is not a guarantee against every problem. It is a practical filter. Most serious suppliers will cooperate because they want repeat business. Suppliers who resist basic checks are telling you something useful.
When local help saves more than it costs
If you do not read Chinese, cannot visit the factory, and do not have a team in China, the bottleneck is usually coordination: getting the license checked, booking an audit, reviewing the inspection report, and confirming bank details. Globesino helps overseas buyers with supplier verification, factory and product inspections, and delivery coordination in China, so you can pay with clearer information.